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There are two types of help available for Apache CXF:

• Support from the Apache CXF open source project
• Commercial Support

Support From the Apache CXF Open Source Project

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Before asking for help with your issue, it's a very good idea to search for your issue in the mailing list archives and the FAQ. The majority of issues can be solved in this manner without having to send an email to the mailing list. If you don't find an answer, use the guidelines below when writing the e-mail.

How to

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get help

Whenever you are reporting a problem, please be sure to include as much information as possible; the more we know, the better the chance of a quicker resolution.

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• provide us with a JUnit test case that demonstrates your issue. e.g. if you think you've found a bug, can you create a test case to demonstrate the bug?
• submit a patch fixing the bug! (We also buy you beer when we meet you if you submit bug fixes
• for memory leaks or performance related issues, if you can run a profiler on your test case and attach the output as a file (or zipped file if its huge) to the JIRA we can normally fix things much faster. e.g. run JProfiler or YourKit on your code and send us the output. To find memory leaks its quicker to resolve if you can tell us what classes are taking up all of the RAM; we can normally figure out whats wrong from that.

Commercial Support

FuseSource offers enterprise subscriptions that include Enterprise Developer and Production Support on ActiveMQ, Camel, CXF and ServiceMix - including Training, Consulting & Mentoring. They also employ most of the core committers on the projects to ensure you get the best possible answers to all your support needs and your bugs fixed fast.

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