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  • User Guides > multi-topic, typically book-length documents
  • How Tos > short documents giving concise instructions for a specific task
  • Tutorials > longer documents describing more complex tasks than How tos
  • FAQs > collection of short Q/A pairs that target very specific problems
  • Application help (or "online" help) > set of html/xml pages that come with the application and can be accessed context-sensitively directly from the application

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