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If you are experiencing problems using Camel then please report your problem to our Discussion Forums this . This allows the entire community to help with your problem. If indeed a bug or issue has been identified in the Camel software then report a ticket in the , then document the problem in our Issue Tracker. Please refrain from creating immediately opening a ticket immediately in the issue tracker , unless you are certain its an issue it's a problem in the Camel software. If you are in doubt, we appreciate using asking the Discussion Forums first.

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Alternative discussion forums

Outside Apache, there is also There's a number of sites , outside Apache that offers offer discussion forums on Camel. For example there , Stack Overflow is a popular Q & A site with a dedicated Apache Camel forum at stackoverflow. You may find existing QA that can help you..are also likely to find helpful discussions on technical blogs, on Google, or even on Twitter.

How to get help

Before you report a problem, you might want may wish to read the FAQ.
Whenever you are reporting a problem When you report an issue, please be sure to include as much information as possible; the . The more we know the more chance of a quicker resolution., the easier it is to reach an effective solution quickly.

• what are the version numbers of involved software components?which version of the software
• what platform and JDK?
• any particularly particular container being used - ? and if so, what version?
• stack traces generally really help! If in doubt, include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.
• log output can be useful too; sometimes enabling DEBUG logging can help
• your code & configuration files are often useful
• did it work before, ? what have you changed to break it?
• try upgrading to the latest release and see if its fixed in that releaseit's fixed there
• try the latest SNAPSHOT to see if its it's fixed in that the pre-release
• search the user forum to see if has been discussed before
• see the knowns "known issues" section in the release notes
• and check the issue tracker to see if the issue has already have been reported

How to get help faster

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