Log in into ssvm - Log into the hypervisor and then type the following command "ssh -i /opt/xensource/bin/id_rsa --p 3922 root@privateIP_or_LinkLocalIpofSSVM", or "ssh -i /root/.ssh/id_rsa.cloud -p 3922 root@LinkLocal" on on XenServer. Private ip in case of vmware and linklocal in case Xenserver. Vmware do not have link local ip. SSVM can be accessed from Management server using private ip address . Ex: ssh -i /var/cloudstack/management/.ssh/id_rsa -p 3922 root@<Private Ip address of SSVM>