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There is one set of shipment information for each 'shipment group' associated with the order. A shipment group is specified by the customer when the order is placed and allows them to specify different shipping destinations and/or shipment methods (carriers/services) for specific quantities from specific items in the order.

Approved Orders

  • Address and Method
    At this point, it is still possible to change the ship group's destination and shipping method. Select the new values and click Update.
  • Splitting Preference
    If the splitting preference is set to Do Not Split at this point it is still possible to change this setting by clicking on Allow Split. Note: this change is cannot be undone.
  • Quick-Ship Entire Order
    This creates a shipment for each ship group and origin facility (warehouse) that the order is associated with. Each shipment is then moved to the Packed status which causes invoices to be created, which in turn causes authorized credit cards to be captured if applicable, etc.
  • Pack Shipment for Ship Group
    TODO This takes you to the Pack Order screen in the Facility Manager with the Order ID and Ship Group ID pre-filled.
  • New Shipment for Ship Group
    This link is available for each ship group. Clicking on this brings you to the shipment creation page with the Order ID and the Ship Group Sequence ID filled in. From there just click Update to create the shipment, and go through the manual shipment process (issue/add order items to shipment, assign shipment items to packages, enter package info such as weight, enter routing/shipping info; then finally change the status).
  • View/Edit Delivery Schedule Info
    This takes you to the Order Delivery Schedule page where you can add or update delivery schedule information as it becomes available, such as the estimated ready date, number of cartons, size and weight values, etc. (This useful for Purchase Orders.)

Completed Orders

  • Shipment ID
    Click on the number to be taken to the Facility Manager - Shipments tab - View Shipments screen for the UserApplicationOverview actual shipment data.
  • Packing Slip
    TODO
  • Quick Refund Entire Order
    TODO
  • Create Return
    This brings you to a screen where you can create a Return, which can then be referenced to process the return when the actual goods are received.

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