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• Order Items
  • Cancel All Items
    An entire order can be canceled by clicking on this link.
  • Product

    • Wiki Markup
      Catalog \[Catalog\] link takes you (in a separate window) to the Catalog manager, Product tab, with details about the specific product ID.

    • Wiki Markup
      ecommerce \[ecommerce\] link takes you (in a separate window) to the specific item ordered on the customer facing ecommerce site.

  • Status
    The status of each item in the order is given.
    • When is Status helpful?
      'Status' is useful because sometimes an item might no longer be available, or a customer might cancel a part of an order or, if the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.
  • Quantity
    Reports the quantity ordered, canceled, and remaining.
    • When is 'Quantity' useful?
      'Quantity' is useful because sometimes a customer might cancel a part of an order. If the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.

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Invoices

Invoices are created as shipments associated with items in this order go into the Packed status. Regardless of payment method ALL orders will have invoices associated with them as they are fulfilled. All accounting information is managed through the invoice(s).

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