Page History

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• Edit Items
  Refreshes the order details view, enabling several options which can be used to modify the existing order items.
• Create As New Order
  Begins a new order using the current order's information, and takes you to the final step of the order entry process. At that point, you are free to make any changes, or if none are required, you can create the new order with one click.
• Product
  Note: The following links will open in a separate window.
  • Catalog - takes you to the Edit Product page in the Catalog manager for the specified product.
  • Ecommerce - takes you to the Product Detail page in the customer facing ecommerce site for the specified product.
  • Inventory - takes you to the Edit Product Inventory Items screen in the Catalog Manager, where you can view all of the inventory details for the specified product.
• Status
  The status of each item in the order is given.
  • When is Status helpful?
    'Status' is useful because sometimes an item might no longer be available, or a customer might cancel a part of an order or, if the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.
• Quantity
  Reports the quantity ordered, canceled, and remaining.
  • When is 'Quantity' useful?
    'Quantity' is useful because sometimes a customer might cancel a part of an order. If the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.

• Cancel all Items
  Use this link to cancel all items, which will in turn cancel the order, void current authorizations, etc.
• View Order
• Product
• Price
• ?
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  This link will return to the normal order details view.
• The following are now editable on the order item level:
  • Item description
  • Item price
  • Item quantity included for each ship group
• The following are now editable on the order level:
  • Adjustments
    Each adjustment's comment and amount can be set or updated, and new adjustments can be added.
  • Additional Items
    Products may be added to the order here. Options include the ability to override the price, set the desired quantity for each ship group as well as the desired delivery date and an additional comment.
  Adjustments