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Look under Shipment Information; if the order has met the pre-set criteria, a link will appear for Create Return. This will take you to the directly to the Return Items page for this order, bypassing the create new return and Return Header pages.

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From Returns menu

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Find Existing Return

From Order

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An Order report Detail View may show existing Returns already submitted against it. Click on the \[Returns\] link to view.the Return ID link to view.

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Find Returns Page

By Return ID, Party ID, UserLogin ID or Billing Acct.

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