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Look under Shipment Information; if the order has met the pre-set criteria, a link will appear for Create Return. This will take you to the directly to the Return Items page for this order, bypassing the create new return and Return Header pages.
From Returns menu
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Find Existing Return
From Order
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An Order report Detail View may show existing Returns already submitted against it. Click on the \[Returns\] link to view.the Return ID link to view.
Find Returns Page
By Return ID, Party ID, UserLogin ID or Billing Acct.
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