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Definition: What is it?

A billing account is a way of allowing customers to consolidate several invoices into an account that is paid off at a later date.

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NOTE: A billing account does not change the flow of the normal Invoice and Payment processes. It simply allows for a more structured organisation of Invoices and Payments.

What is it used for?

Uses include:

  • Setting credit limits for customers
  • Keeping track of credit available to customer for purchase on account
  • Keeping track of payments made in advance (NOTE TO CHECK: Could also use Financial Account for advance payments but need to understand the differences in functionality and process) 
  • Keeping track of a subset of payments and invoices for a specific client, i.e. allowing them to have multiple billing accounts (NOTE TO CHECK: This is from David - does this mean having multiple accounts for one customer or does it mean one billing account can track a hierarchy of invoices and payments.....)
  • Allow multiple authorised parties to bill against the same account which one party is responsible for paying (e.g. different offices of the same organisation may have one single account with a supplier to make use of order volume discounts)
  • Managing and generating customer statements ??
  • Customer specific order tracking
  • Accounts Receivable / Debt Management
  • Analysis and monitoring customer spending (creditworthiness / discounts / product popularity ???)

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NOTE: If statement processing is included then need to look at processes around aging of debtors 

What's on the screen?

The default screen displays a list of all Billing Accounts with details of the billing account identifier, credit limit, description as well as the agreement start and end dates.

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