THIS IS A TEST INSTANCE. ALL YOUR CHANGES WILL BE LOST!!!!
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- Click Create Return
This will take you to the directly to the Return Items From Order pagepage for this order, bypassing the create new return and Return Header pages.
From Returns tab
- Go to the Order Manager
- Select the Returns menu item
- click Create New
- Set the Return From Party and click Create New
Return Header
- Additional information is requested
Complete the boxes with available information and select Update. Do not change Return Status to Approved without confirming its validity.
Return Items
A table of order items that can be returned is displayed. Select the Order ID to bring up items for the correct order.
- Load Order Item(s)
- Receive Items
Takes you to the Facility Manager application, the Facilities tab, the Return screen.
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