Page History

...

Enter the amount received in the appropriate box, including a reference number if applicable.

• Billing Account
  ! OrderDetailsPaymentBA.gif|vspace=5! Image Added

• Credit Card

• EFT
  Electronic Funds Transfer information.

...

• Shipment ID
  Click on the number to be taken to the Facility Manager - Shipments tab - View Shipments screen for the UserApplicationOverview actual shipment data.
• Packing Slip
  TODO
• Quick Refund Entire Order
  TODO
• Create Return
  This brings you to a screen where you can create a Return, which can then be referenced to process the return when the actual goods are received.

Order Items

• Edit Items
• Create As New OrderCancel All Items
  An entire order can be canceled by clicking on this link.
• Product
  • Catalog link takes you (in a separate window) to the Catalog manager, Product tab, with details about the specific product ID.
    • Ecommerce link takes you (in a separate window) to the specific item ordered on the customer facing ecommerce site.
  • Inventory link - TODO
• Status
  The status of each item in the order is given.
  • • When is Status helpful?
      'Status' is useful because sometimes an item might no longer be available, or a customer might cancel a part of an order or, if the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.
• Quantity
  Reports the quantity ordered, canceled, and remaining.
  • • When is 'Quantity' useful?
      'Quantity' is useful because sometimes a customer might cancel a part of an order. If the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.

...