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      • EFT
        Electronic Funds Transfer information.
    • Invoices
      Click on the Invoice Number and you are taken to the Accounting Manager - Invoices, with details of the invoice.
      • Multiple invoices
        There can be multiple invoices associated with an order. This is especially true when the order is split into multiple shipments; there will typically be one invoice per shipment.
      • What triggers an Invoice?
        In the default flow in OFBiz, the creation of invoices is triggered for the items in a shipment when that shipment goes into the 'Packed' status.
  • Contact Information
    • Name
      Click on the ID # to be taken to the Party Manager - Profile page in a separate window.
    • Order Contact Mechanisms
      All contact information associated with the order is listed here. Each item shows how it is related to the order; for example: billing address, shipping address, billing phone number, primary email address, etc.
      • When contact is e-mail ...
        If e-mail, click on the Send E-mail link to send a message.

  • Shipment Information - Approved Orders
    There is one set of shipment information for each 'shipment group' associated with the order. A shipment group is specified by the customer when the order is placed and allows them to specify different shipping destinations and/or shipment methods (carriers/services) for specific quantities from specific items in the order.
  • Approved Orders
    • Quick-Ship Entire Order
      This creates a shipment for each ship group and origin facility (warehouse) that the order is associated with. Each shipment is then moved to the Packed status which causes invoices to be created, which in turn causes authorized credit cards to be captured if applicable, etc.
    • New Shipment for Ship Group X
      This link is available for each ship group. Clicking on this brings you to the shipment creation page with the Order ID and the Ship Group Sequence ID filled in. From there just click Update to create the shipment, and go through the manual shipment process (issue/add order items to shipment, assign shipment items to packages, enter package info such as weight, enter routing/shipping info; then finally change the status).
    • View/Edit Delivery Schedule Info

  • Shipment Information - Completed Orders
    • Shipments # (Link)
      Click on the number to be taken to the Facility Manager - Shipments tab - View Shipments screen for the UserApplicationOverview actual shipment data.
    • Create Return
      This brings you to a screen where you can create a Return, which can then be referenced to process the return when the actual goods are received.

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