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Both fulfilled and unfulfilled orders are found using the Order Manager application.

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You can return to the Find Order(s) page at any time by clicking on the Find Orders header link.

By Customer

Wiki MarkupUse the Party Manager to find the Party (Customer). Once the customer is found, a list is presented with a link labeled *\[Orders\]*; click on that to take you to the Order Manager with the selected customer's orders listed.

Orders Created but needing Approval

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  • List of Orders Found
    All orders matching the parameters you entered are returned.
  • Links provided
    Links are provided on the Order ID or a View button which links to the view order detail page as described below. Also, a link is provided to the Party associated with the order.
  • Wiki MarkupChoose from List Table
    Select the order you are seeking and click on either the Order ID number or the *\[View\]* link associated with that order.

Order Detail Information and Available Changes

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  • Order Items
    • Cancel All Items
      An entire order can be canceled by clicking on this link.
    • Product
      • Wiki MarkupCatalog *\[Catalog\]* link takes you (in a separate window) to the Catalog manager, Product tab, with details about the specific product ID. Wiki Markup
      • Ecommerce *\[Ecommerce\]* link takes you (in a separate window) to the specific item ordered on the customer facing ecommerce site.unmigrated-wiki-markup
      • Inventory *\[Inventory\]* link - TODO
    • Status
      The status of each item in the order is given.
      • When is Status helpful?
        'Status' is useful because sometimes an item might no longer be available, or a customer might cancel a part of an order or, if the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.
    • Quantity
      Reports the quantity ordered, canceled, and remaining.
      • When is 'Quantity' useful?
        'Quantity' is useful because sometimes a customer might cancel a part of an order. If the Split choice is Yes or there are multiple shipment groups, some items may have been sent while others are still pending.

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