THIS IS A TEST INSTANCE. ALL YOUR CHANGES WILL BE LOST!!!!
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Look under Shipment Information; if the order has met the pre-set criteria, a link will appear for Create Return.
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This will take you to the directly to the Return Items page for this order, bypassing the create new return and Return Header pages.
From Returns menu
- Go to the Order Manager
- Select the Returns menu item
- click Create new return
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- Ensure the information is correct, updating if necessary. Click Return Items to continue.
Return Items
Select an existing order from which the items are being returned, and click Load order items for return.
A table of order items that can be returned is displayed. Select the Order ID to bring up items for the correct order.
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- Receive Items
Takes you to the Facility Manager application, the Facilities tab, the Return screen.
- Receive Items
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