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This is a draft.  It is intended as a place for moderators and the community to work to define what is acceptable behavior and what is not on our mailing lists, and to think about ways to communicate those desired behaviors.  We are still awaiting the completion of the CoC.  This document should, with time, be aligned to that CoC.

Moderation is intended to improve the ability of the participants of the diversity lists to hear from as many participants as possible without preventing anyone from having their say. To that end, these guidelines should be considered a success if applying them results in more people willing to participate in discussions even if a some individuals are asked to hold back. Moderation fails if it is used to silence any person or point of view that is relevant to the topics for the diversity mailing list. Suggestions for improving these guidelines are welcome.

Moderation should be about behaviors and not about relationships.  As far as possible, we should document the behaviors we expect on our lists and the moderation responses participants can expect to see.  There are no "bad people", just "undesired behaviors"


Problem
Alternative behavior we'd like to encourage
Result for the community we are trying to achieveModeration comment
Repetitive postingSlow the conversation down and make room for participants who read more slowly or have less time.The comment "<comment>"
...has been made before in other words by the same poster, and is repetitive in this context.  If you wished to state something new, please reformulate and resend.
Too frequent posting (n > 5)Slow the conversation down and make room for participants who read more slowly or have less time.

<none – Wait till the next day to mod the e-mail through.>

or

This is your <nth> time commenting today.  If you still feel the need to send this tomorrow, please resend it then.

Off-topic but otherwise useful posting

Keep conversations on the topics the list is intended for.  Improve the signal-to-noise ratio on the list to make it more useful.

Move comments that can be constructive to the place where they will have positive impact.

The comment "<comment>"

...would be more appropriate on the list <list>.  Please send it there instead.

Comment can reasonably be expected to provoke an angry response from a significant portion of the people on the list.Help all participants collaborate in a constructive manner, while still allowing substantive disagreement.

The phrase "<phrase>"

Not helpful; no actionable or useful content. (related to off-topic posting)Keep conversations on the topics the list is intended for.  Improve the signal-to-noise ratio on the list to make it more useful.Your comment has been rejected as not helpful in moving the project forward
...seems likely to provoke an angry response but makes no substantive contribution.  Please reformulate without the offending phrase and resend
.
Comment reveals private information in a more public forum than it was originally shared.Make it possible for participants to share information in private that needs to be kept private, without putting that information at risk of exposure.

The phrase "<phrase>"

...reveals information originally posted to a more private list. Revealing private information on a more public list, does not respect the reasonable privacy expectations of our list participants. Please reformulate your response in a manner which protects private information and then resend.

Post violates point 5 of the Apache CoC:

  • Violent threats or language directed against another person.
  • Sexist, racist, or otherwise discriminatory jokes and language.
  • Posting sexually explicit or violent material.
  • Posting (or threatening to post) other people's personally identifying information ("doxing").
  • Sharing private content, such as emails sent privately or non-publicly, or unlogged forums such as IRC channel history.
  • Personal insults, especially those using racist or sexist terms.
  • Unwelcome sexual attention.
  • Excessive or unnecessary profanity.
  • Repeated harassment of others. In general, if someone asks you to stop, then stop.
  • Advocating for, or encouraging, any of the above behaviour.
Create a safe environment in which difficult discussions are possible.Your post violates the Apache Code of Conduct (found here: https://www.apache.org/foundation/policies/conduct.html).  This post is inappropriate on this and every other Apache list.  Further violations of the Apache Code of Conduct may be escalated to the president and may have serious consequences.
Post contains ad hominem unnecessarily used to emphasize a position.  (For example "Your claim is mendacious.")Help all participants collaborate in a constructive manner, while still allowing substantive disagreement.

The phrase "<phrase>"

...contains an inappropriate attack on one or more fellow discussion participants.  Please remove or reformulate the phrase in your e-mail and resend your comments.  For example, if you wrote "Your claim is mendacious" you could replace that phrase with "Your claim is false" or simply delete it.