This page is oriented to the SpamAssassin development community.
For help on how to report bugs effectively as a SpamAssassin user, see Bug Writing Guidelines.
Opening Bugs For Development
The general practice is to open a bug when some task needs to be done, even if there is no "bug" involved; it's really a "task tracker", not a "bug tracker". The idea is to provide a "thread" of discussion and a place to track development.
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(consider this an example of how the milestones are used, assuming that in this example we are somewhere between the 3.0.x and 3.1.0 releases. there's no need to update this example for every future release...)
- 3.1.0: next major release (also see ReleaseGoals)
- 3.1.1: next minor release (bug fixes and minor things that we'd like to get fixed, but don't want to hold up 3.1.0 for them)
- 3.2.0: next major release
- Undefined: no milestone set
- Future: maybe at some point in the distant future
Bug Triage
Here is how you handle bug triage:
- mark duplicated bugs as duplicate
- try to confirm bugs
- test submitted rules with promise (see AutoMassChecks)
- ask users for additional information as needed (sooner is better if you want a response), you can use the moreinfo keyword to denote bugs awaiting a response
- set the severity (how bad does it affect things, is it an enhancement request, etc.)
- close bugs already fixed (when possible, this is mostly done by developers, but sometimes it's obvious or easy to tell)
- close bugs that are invalid.
- if you can reproduce a bug under the current svn, update the Version flag if not already set to svn.
- when any of the above is being done, and you're not yet ready to set a milestone or close a bug, then flag the bug with a keyword "triage". This will indicate to other triagers that the bug is already undergoing triage.
Severity describes the impact of the bug, and is often set by the submitter. The only really important value here is 'blocker' or 'critical', both of which indicate that the bug should block further releases until it's fixed.
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- FIXED: it's now fixed in SVN – this is usually used when a commiter checks in a fix for the bug.
- INVALID: it's not actually a bug report, or not something related to SpamAssassin – "SpamAssassin doesn't work!" or "I can't install SpamAssassin"
- WONTFIX: the report proposes something that we do not want to fix either for technical or philosophical reasons – "SpamAssassin should do anti-virus scanning"
- WORKSFORME: it's not reproducible, or the reported behaviour seems to be as designed
- LATER: this might be something we should look at in the far future, but for now its infeasible or undesirable – seldom used
- REMIND: we don't generally use this
Removing Spam Bugs
Deleting a bug that is spam can only be done by someone who has Administrator access to our Bugzilla. See RemovingBugzillaSpam.