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There are two types of help available for Apache CXFCXF™:
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Support From the Apache CXF Open Source Project
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Before asking for help with your issue, it's a very good idea to search for your issue in the mailing list archives and the FAQ. The majority of issues can be solved in this manner without having to send an email to the mailing list. If you don't find an answer, use the guidelines below when writing the e-mailemail.
How to
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get help
Whenever you are reporting a problem, please be sure to include as much information as possible; the more we know, the better the chance of a quicker resolution.
- which version of the software
- what platform and JDK
- any particular container being used - if so what version
- stack traces generally really help! If in doubt include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. Its It's very easy for us to skim-read past unnecessary parts of a stack trace.
- log output can be useful too; sometimes enabling DEBUG logging can help
- your code & configuration files are often useful
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- provide us with a JUnit test case that demonstrates your issue. e.g. if you think you've found a bug, can you create a test case to demonstrate the bug?
- submit a patch fixing the bug! (We also buy you beer when we meet you if you submit bug fixes
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- for memory leaks or performance related issues, if you can run a profiler on your test case and attach the output as a file (or zipped file if its it's huge) to the JIRA we can normally fix things much faster. e.g. run JProfiler or YourKit on your code and send us the output. To find memory leaks its , it's quicker to resolve if you can tell us what classes are taking up all of the RAM; we can normally figure out whats what's wrong from that.
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Commercial Support
FuseSource offers enterprise subscriptions that include Enterprise Developer and Production Support on ActiveMQ, Camel, CXF and ServiceMix - including Training, Consulting & Mentoring. They also employ most of the core committers on the projects to ensure you get the best possible answers to all your support needs and your bugs fixed fast.
MuleSoft provides support for Apache CXF as a part of its Mule enterprise subscription offering. Mule is a popular open source ESB and integration platform, with support for SOAP web services, as well as REST, JMS, File and over 100+ additional transports.
Sosnoski Software Associates Ltd provides training and support for CXF, along with training and support for web services security and SOA based on CXF.
Talend provides enterprise level services and support for Apache CXF and their Talend Service Factory product which is a repackaging of CXF including a full, pre-configured OSGi runtime container. Talend also has a package of examples that demonstrate many of CXF's advanced features including JAX-RS use cases, OSGi deployments, Security, etc... Talend also employs the leading CXF committers that are experts in all areas of CXF including JAX-RS, JAX-WS, WS-Security, etc... to make sure any bugs and issues can be resolved quickly and accurately.
If you are a company offering services around Apache CXF feel free to add your information to the list by contacting an Apache CXF contributor or committer. Or better yet, become a contributor and do it yourselfThere are several companies that support CXF directly or provide products and services based on CXF. See the Commercial CXF Offerings page for more information about those offerings.