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Permalink to this page: https://cwiki.apache.org/confluence/x/wiolBg

Preface

The Tomcat user mailing list is for all your questions about how to use Tomcat. It is a high volume list! For those who can't handle that kind of traffic, you can also get it in digest form.

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Here are some links about how to use mailing lists and standard etiquette in using mailing lists. These links are not Tomcat specific! Please do not contact the author of these documents with questions.

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• \[http://www.rfc-editor.org/rfc/rfc1855.txt Netiquette Guidelines (RFC 1855)\]unmigrated-wiki-markup
• \[http://www.catb.org/~esr/faqs/smart-questions.html How To Ask Questions The Smart Way\] \\

Questions

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1. \[#Q1 How do I subscribe?\]unmigrated-wiki-markup
2. \[#Q2 Why won't people answer my question?\]unmigrated-wiki-markup
3. \[#Q3 How do I unsubscribe?\]
4. Wiki Markup\[#Q4 Should I post to users or dev?\]

Answers

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Q1 Q1

How do I subscribe?

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See the \[http://tomcat.apache.org/lists.html mailing list page\]. If you are unable to subscribe, it could be due to your e-mail system mangling your e-mail addresaddress.

If you send an e-mail to the list owner to subscribe you to the list, be prepared to wait until the owner has an opportunity to add you to the list.

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Q2 Q2

Why won't people answer my question?

It could be one of any of the following answers:

• No one knows the answer.
• Everyone is ignoring you.
• The person who knows the answer hasn't gotten around to it yet.
• The person who knows the answer hasn't gotten around to it yet. (So please don't post the same question multiple times)

In other words - you get what you pay for. If you phrase you question intelligently and not make your question annoying, your quality of support will probably better than any commercial help support.

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• "help" in the subject line (we know you need help by writing in the first place)
• plz or please in the subject line. We already know you need help.
• ALL CAPS IN THE SUBJECT LINE. (Sorry for anyone emailing from a mainframe)
• Do not place !! (more than 2!) in the subject line. The number of exclamation points has no relation to anyone's interest in answering the question. In fact - it has a higher chance at being ignored.
• Your e-mail has a return receipt. You don't need to know I got the message.
• Select posters who have consistently displayed no desire to research before posting a question.

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Q3 Q3

How do I unsubscribe?

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See the \[http://tomcat.apache.org/lists.html mailing list page\]. If you are unable to unsubscribe, it could be due to your e-mail system mangling your e-mail address or you have subscribed under an alias. In that case, maybe \[http://marc.theaimsgroup.com/?l=tomcat-user&m=104190907020995&w=2 this thread\] will help.

If you send an e-mail to the list owner to remove you from the list, be prepared to continue receiving more e-mails from the lists until the owner has an opportunity to remove you from the list.

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Q4 Q4

Should I post to users or dev?

tomcat-user is for user based questions for tomcat. That means anyone who is developing any type of software to be used with tomcat.

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