THIS IS A TEST INSTANCE. ALL YOUR CHANGES WILL BE LOST!!!!
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Moderation should be about behaviors and not about relationships. As far as possible, we should document the behaviors we expect on our lists and the moderation responses participants can expect to see. There are no "bad people", just "undesired behaviors"
| Problem | Result for the community we are trying to achieve | Moderation comment |
|---|---|---|
| Repetitive posting | Slow the conversation down and make room for participants who read more slowly or have less time. | The comment "<comment>" ...has been made before in other words by the same poster, and is repetitive in this context. If you wished to state something new, please reformulate and resend. |
| Too frequent posting (n > 5) | Slow the conversation down and make room for participants who read more slowly or have less time. | <none – Wait till the next day to mod the e-mail through.> or This is your <nth> time commenting today. If you still feel the need to send this tomorrow, please resend it then. |
| Off-topic but otherwise useful posting | Keep conversations on the topics the list is intended for. Improve the signal-to-noise ratio on the list to make it more useful. Move comments that can be constructive to the place where they will have positive impact. | The comment "<comment>" ...would be more appropriate on the list <list>. Please send it there instead. |
| Not helpful; no actionable or useful content. (related to off-topic posting) | Keep conversations on the topics the list is intended for. Improve the signal-to-noise ratio on the list to make it more useful. | Your comment has been rejected as off-topic. It is not helpful in moving the project forward. |
| Comment can reasonably be expected to provoke an angry response from a significant portion of the people on the list. | Help all participants collaborate in a constructive manner, while still allowing substantive disagreement. | The phrase "<phrase>" ...uses too much emotional language and can easily be misunderstood. Please reformulate without the offending phrase and resend. |
| Comment reveals private information in a more public forum than it was originally shared. | Make it possible for participants to share information in private that needs to be kept private, without putting that information at risk of exposure. | The phrase "<phrase>" ...reveals information originally posted to a more private list. Revealing private information on a more public list, does not respect the reasonable privacy expectations of our list participants. Please reformulate your response in a manner which protects private information and then resend. |