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The security team asks that you please do not create publicly-viewable JIRA tickets related to the issue. If validated, a JIRA ticket with the security flag set will be created for tracking the issue in a non-public manner.

This document describes the procedures that will be used to respond to a reported vulnerability.

Security Team

The PMC has decided to create a "Security Team" for CloudStack.  The Security Team's charter is to manage the response to vulnerabilities reported with Apache CloudStack.  This includes communication with the report, issue verification, issue correction, public communication creation, and vendor coordination.  The Security Team may ask assistance from other community members to help verify or correct a reported issue.

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Community members engaged by the Security Team are expected to hold the issue in confidence until public announcement of the vulnerability.  This protects the users of the software and gives reasonable time for the response process to be implemented.  Further information can be found on the ASF's How it Works page.

Scope of ACS Vulnerability Responses

The scope of these procedures applies to vulnerabilities found in CloudStack releases 4.0.0-incubating and later. 

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Some vulnerabilities may exist in ASF code releases as well as derivative works or binary distributions.  This is discussed in the Distributors section below.

Procedure for

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Responding to Potential Security Issues

• Upon receiving notice of a potential security issue, a security team member will create a bug to track the investigation, this bug must be flagged as a security issue. Security flag should mean contents of ticket are not visible to non-security team members
• Security team investigates the issue to confirm/deny the presence of a vulnerability within CloudStack
• If the issue is determined not to be a vulnerability the reporter will be notified and the issue will be closed as invalid.
• If issue is confirmed as a CloudStack vulnerability:
  • Security team notifies the Apache Security team
  • Security team assigns a risk rating to the vulnerability using the Common Vulnerability Scoring System
  • Security team works with reporter to get a chance to investigate and mitigate the issue in a timely manner before public announcement. This should be between 15-30 days, depending on the severity and complexity of the issue
  • Security team works with Apache Security Team to reserve a CVE Identifier for future public release
  • Security team works with appropriate code maintainer(s) to create patch to mitigate the issue
  • Testing is conducted to verify patch mitigates issue and does not cause regression errors
  • Security team creates a vulnerability announcement
  • Patch is committed to trunk and other supported branches that are affected.  The commit should not refer to a particular vulnerability.
  • A new CloudStack release or hotfix is prepared and tested, containing the new security patch.
  • Distributor coordination is implemented to enable a coordinated announcement.
  • Security team posts vulnerability announcement to...
    • CloudStack dev list
    • CloudStack users list
    • CloudStack Security alerts web page
    • The Bugtraq mailing list
  • After announcement, CHANGES and NEWS files need to be updated to reflect the vulnerability and fix. This must happen AFTER the announcement.
  • Also after announcement, modify the Jira ticket so that the issue is now publicly viewable.
• After the vulnerability is addressed, the CloudStack community should review development processes to see how the community can minimize the chance of similar vulnerabilities being introduced in the future.

Distributor

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Coordination

CloudStack operates a pre-disclosure list. This list contains the email addresses of the security response teams for significant CloudStack distributors.  This includes both corporations and community institutions.  The purpose of the pre-disclosure list is to enable the CloudStack project and distributors to participate in a bi-directional information sharing agreement for vulnerabilities.  By joining the pre-disclosure list the organization and ASF mutually agree to jointly share vulnerability information that is originally reported to them, jointly verify and fix issues, and jointly (simultaneously) make vulnerability announcements and hotfix releases (if warranted) to the public.  The ASF and organizations on the pre-disclosure list are also expected to be reasonably responsive, with a guided expectation of 2-4 weeks to verify issues and release fixes (if warranted).  Response times should be discussed and agreed upon depending on the issue severity.

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