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Getting Help

If you are experiencing problems using ServiceMix then please report your problem to our Issue Tracker. You may also find it useful to discuss your issues with the community on the Discussion Forums or join one of our Mailing Lists.

Helping us to help you

Before you report a problem you might want to read the FAQ.
Whenever you are reporting a problem please be sure to include as much information as possible; the more we know the more chance of a quicker resolution.

  • which version of the software
  • what platform and JDK?
  • any particulary container being used - if so what version
  • stack traces generally really help!
  • log output can be useful too; sometimes enabling DEBUG logging can help
  • your code & configuration files are often useful

For extra brownie points

  • submit a patch
  • provide us with a JUnit test case that demonstrates your issue. e.g. if you think you've found a bug, can you create a test case to demonstrate the bug?

Commercial Support

This is an open source project so the amount of time we have available to help resolve your issue is often limited as all help is provided on a volunteer basis. If you want to get up to speed quickly, require mentoring or full 24 x 7 support you could contact one of the following companies

  • LogicBlaze offer developer quickstart programs, training, mentoring and full 24 x 7 production support.
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