See end of doc for tentative timeline. 

Survey Design

Project Manager

Responsible for: 

  • Being the main contact for Bitergia's team
  • Helping Bitergia team stay on track with project by removing roadblocks, answering questions, providing information, etc.
  • Escalating decisions to V.P. D&I when needed
  • Reporting project updates and progress to the V.P. for board reports

Estimate hours per week: 2h

Community Liaison

Responsible for: 

  • Writing and sending emails to connect Bitergia to the ASF community for input where needed
    e.g. coordinating input in Survey drafts, coordinating survey pilots, etc
  • organize information collected in mailing list and pass it to Bitergia condensed in actionable feedback

Estimate hours per week: 3h

Survey Launch Lead

Responsible for: 

  • Publish Survey
  • Work with Bitergia & V.P. D&I on strategy to increase response rate for survey

Estimate hours per week: 2h


Contributor Experience Research


Interview Coordinator

Responsible for: 

  • Help Bitergia find people to interview
  • Coordinate interviews with Bitergia
  • Collaborate with Bitergia to schedule interviews

Estimate hours per week: 5h

Friction Log Coordinator

Responsible for: 

  • Design the process to collect friction logs
  • Work with Bitergia & V.P. D&I to launch it
  • Ensure friction log proper collection
  • Deliver friction logs to Bitergia & V.P. D&I for review & analysis

Estimate hours per week: 3h

Tentative Timeline


Description of Deliverables

Completion Date

Milestone 1 - Survey Design

  • Include relevant CHAOSS D&I WG metrics and survey questions.
  • Feedback collected in a 1-hour session with ASF members. One week before, draft survey submitted to dev@diversity.apache.org.
  • ASF pilots the survey with ComDev and incubator for one week.
  • Final survey is provided to ASF, ready to begin data collection.

Note: contributions from the ASF community will happen through mailing lists in a period of 72h, and we’ll gather consensus on best times to host the 1h calls. This will be coordinated by the ASF. 

Oct 20, 2019

Milestone 2 - Survey Data Collection

  • ASF distributes the survey to its members.
  • ASF reminds its members to take the survey to achieve 10% response rate (750 responses) or more.
  • Survey is open for four weeks (Oct 21 - Nov 17), including during ApacheCon Europe (Oct 21 - Oct 24).

Nov 18, 2019

Milestone 3 - Initial Survey Analysis

  • Survey responses are analyzed.
  • Initial results are shared with ASF as a presentation in a 1-hour session. Slides are shared on dev@diversity.apache.org.
  • Initial results inform the design of interviews.

Note: All interactions with the ASF will happen through the ASF community members and will follow common engagement rules.

Nov 29, 2019

Milestone 4 - Interview Preparation

  • Include relevant CHAOSS D&I WG metrics and interview questions.
  • Design questions to elicit reactions to the initial survey results.
  • Identify projects of interest in collaboration with ASF.
  • Recruit informants from those projects with help from ASF.
  • Feedback collected in a 1-hour session with ASF members. One week before, interview questions submitted to dev@diversity.apache.org.

Dec 6, 2019

Milestone 5 - Conduct Interviews

  • 20 interviews are conducted.

Dec 20, 2019

Milestone 6 - Analysis of Interviews

  • Qualitative analysis of interviews.
  • Interview results, together with quantitative analysis results, are shared with ASF as a presentation in a 1-hour session. Slides are shared on dev@diversity.apache.org.

Jan 24, 2019

Milestone 7 - Quantitative Analysis

  • Use of Bitergia technology to observe diverse in contribution data.
  • Use of relevant CHAOSS metrics.
  • Validation of survey and interview findings with evidence from contribution data. 
  • Quantitative analysis results, together with interview results, are shared with ASF as a presentation in a 1-hour session. Slides are shared on dev@diversity.apache.org.

Jan 24, 2019

Milestone 8 - Final Report

  • Written documentation and discussion of findings from surveys, interviews, and quantitative analysis.
  • Structure is oriented around CHAOSS guidelines and best practices.
  • Lessons learned and experiences shared with CHAOSS community.
  • Final report shared with ASF on dev@diversity.apache.org.

Feb 21, 2019