.2.2.4 Receive Return (Creating Returns)

.2.2.4.1 Notes:

  • All Returns must be 'created' in the Order manager before they can be received.
  • The Return ID is the essential item for any return.
  • When the Return is created, there is a link on the Returns page labeled [Receive Return] which takes you to the Facility Manager for processing the return.

.2.2.4.2 Go to Facility Manager - Facilities List

.2.2.4.3 Select Facility
Click on the ID for the facility which will receive the return.

.2.2.4.4 Click on (Receive Return)

.2.2.4.5 Enter Return ID number

.2.2.4.6 Click on (Receive Product(s))

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