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To increase customer retention, purchase frequency, and engagement of the existing customer  Reward/Loyalty programs on an eCommerce platform are becoming very popular. Information on all such programs specific to the logged-in users should be listed on the user profile. The user should know their rewards earned so far. Show a clear path to higher tiers and rewards. How to redeem/use rewards etc. When these earned points/rewards are going to expire if not redeemed will also be included.

Contact Lists

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Subscriptions

The user should be able to see their subscriptions if they subscribed to any newsletters. There can be different newsletters e.g. new product arrivals, product tips newsletter. There should also be an option to unsubscribe.

Surveys

To improve the services and shopping experience user's feedback is very important. All modern eCommerce systems are now more focused in this direction. They are conducting quick surveys and also connect with different other ways to get feedback. Generally, these survey links are sent on the registered email. The User should be able to see these surveys and can also participate in the surveys which are intended for him from the profile page as well.

Communications

Order History

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