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To improve the services and shopping experience user's feedback is very important. All modern eCommerce systems are now more focused in this direction. They are conducting quick surveys and also connect with different other ways to get feedback. Generally, these survey links are sent on the registered email. The User should be able to see these surveys and can also participate in the surveys which are intended for him from the profile page as well.

Communications

This includes all the email/SMS communication sent to the customer. It can be related to order notifications or can be other feedback related notifications. It is always helpful to keep track of these system notifications.

Order History

Conclusion