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 Key elements of CRM framework are: 

  1. Adaptable security and access permissions , and utilizing consent based access to information.

  2. Tracking partners and product support.

  3. Effectively stores customer information and aids in tracking marketing efforts successfully. It additionally stores prospects information and helps in accomplishing targets. 

  4. It helps in recording and breaking down customer behavior trends or to comprehend which moves should be made to enhance a client relationship.

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