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A customer can place an order from the storefront or a customer service representative (CSR) can place the order on behalf of a customer from the backend.
Business Purpose
A Sales Order from customer notifies the business of customer wants. It tells the business who is the customer, what are the products or services ordered, what is the payment term and method, what are the billing and shipping addresses, any special instructions for delivery, order priority etc.
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Level 2
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Payment Method
Credit Card
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Billing Account
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