Shipment Receiver Receives Shipment

Ideas to incorporate:

Trigger: Package arrives with PO# for Purchase Order Shipment
Trigger: Package arrives with RMA# or Return ID for Return Shipment
Trigger: Package arrives with opened/single/returned inventory, but no ID for Return Shipment
Trigger: Package arrives with new inventory, but no ID

Dependencies

• Buyer Places Purchase Order

Story

Supplier ships items ordered via Carrier.

When Carrier delivers shipment, Shipment Receiver signs for receipt of the product from Carrier.

If the quantity is not the quantity ordered or it is clearly a different product Shipment Receiver will contact Supplier and resolve issue before signing for receipt. If no resolution is come to Shipment Receiver will not sign for receipt and the shipment will be returned to Supplier.

Shipment Receiver finds the PO corresponding to the items received and records PO receipt (inventory) information for it including quantity and cost, but no location yet.

Shipment Receiver reviews incoming items. Shipment Receiver determines the product ID for each and attaches a label to the container. Shipment Receiver checks the item to make sure all features match what is currently in the system performs quality checks according to a checklist specific to that product (if one exists).

If the product is a different color than what is in the system Shipment Receiver creates a new Product ID and records it.

If product that arrives is not the product on the PO and has already been received (and not just a different color) then Shipment Receiver sends it to Buyer for handling.