...

Further is is possible to (re)assign tasks to the logged on user and to other persons in the project. 

Part of the system are customer requests. Incoming customer request will appear in the customer request list within the project manager. If the come in they can be assigned to new or existing tasks. Under the same button all open requests are listing from old to new. If a task is set to complete where a customer request is attached, the customer request is also set to complete and a notification email is send to the the customer.

Incoming customer requests can either be created in the project manager itself, can be converted from incoming emails in the mypage component or can come from other sources like a website.

Various Statusvalues explained. 

...