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Level 3

draw.io Diagram
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Packing

Packing is the process to create packages for the order items. An order can have multiple packages. A package can contain any number of items which it can easily accommodate. The packages are then weighed and their dimensions are measured for calculating the shipping charges.

Packer selects a pick bin and removes the packing sheet and scans the Order ID bar code (which contains order and ship group info). Packer selects the appropriate packaging (boxes). Packer scans the Product ID on each item and places the items within the packaging. Packer weighs each package as it is filled (including all packing materials) and records the weight. Packer marks the shipment as packed.

Packer fills out any applicable customs forms based on the information returned, and attaches to package(s). Packer prints a shipping label and attaches it to each package. Packer prints personalized inserts and places inside the package. Packer seals the package and places into the appropriate outgoing carrier container.Carrier picks up packages in outgoing container and delivers them to Ship-To Customer.

 If Placing Customer wants to pick up an order at the warehouse, then Customer Service picks and packs the order and uses the Quick Ship functionality so the system recognizes that the order is fulfilled.

Level 1

draw.io Diagram
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Level 2

Level 3

Shipping

Shipment is a process of delivering some set of products to a destination location from any source location. Shipment involves a generation of shipping labels and sales invoice. Each shipment will have one invoice. The shipping labels can be generated online or offline. A single shipment can have any number of packages for an order.

The shipping label has the shipping address, shipping method, products detail etc which are required for shipment tracking and delivery.

The sales invoice is generated when the shipment is packed and shipped. The invoice is sent with the shipment as per jurisdiction.

Level 1

Level 2

Level 3