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A sales order is an agreement between a business association and a Sold-to party customer concerning the delivery of products or provision of services. This process involves order capturing, order status management, payment terms and method setup etc.

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CSR creates a sales order for the customer from the backend as per the given information like personal details, contact information, billing and shipping information, and payment terms and methods. A customer can create a sales order from the store front as well. 

Diagrams

Sales Order from

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Backend

Level 1

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