Universal Business Process Library Index

UBPL Introduction

Actor Definitions

General Business Process Stories

• Marketing
  • Product Information and Market Applicability
  • Advertising
  • Customer Tracking
• Purchasing
  • Sales Forecasting
  • Inventory Level Monitoring
  • Purchase Order
  • Receive Invoice
  • Send Payment
• Managed Sales
  • Sales Representative Seeks Prospects and Opportunities
  • Sales Representative Leads Prospects from RFQ to Sales Order
• Online Sales (ecommerce)
  • Customer Finds Product
  • Placing Customer Adds Product to Cart
  • Customer Creates and Edits Account (Profile)
  • Placing Customer Places a Sales Order (Online Checkout)
  • Customer Reviews Order History and Status
  • Customer Cancels Order
  • Customer Requests Quote from Cart
  • Customer Places Order for Quote
• Order Processing
  • Company Approves Order
  • Company Fulfills Sales Order
  • Accountant Sends Invoice and Receives Payment
• Warehouse Management
  • Receive Purchase Order Shipment
  • Receive Return
  • Receive Other Inventory
  • Put Away Inventory
  • Stock Move - Bulk to Pick
  • Stock Move - Optimize Locations
• Manufacturing
• Financial Management
  • Budgeting
  • Internal Financial Analysis (management metrics, balanced score card)
  • External Reporting (government, investors, etc)

Stories for Specific Types of Organizations

• Story of Retail Company
• Story of Manufacturer
• Story of Professional Services Company
• Story of OFBiz Service Provider
• Story of Apache OFBiz (for internal use by the project)
• Story of Apache Software Foundation